Returns Policy

As advertised, if you are not happy with your product you may return your products within 14 days for a full money back!

  • Products must be returned within 14 days of receiving your order.
  • All Returns that qualify are free.
  • We only offer refunds onto the original payment method used to make the order.
  • Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!
  • If an item has been damaged in transit, please take photos or a video clearly showing the damage. Contact us and we'll exchange it for you.

Returns are 100% free. 

We refund 100% of your purchase price and shipping costs. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. 

If you need to return or exchange an item, please contact us at accounts@barcrew.com.au